LPN Clinical Navigator Weekend

Status : Part-time
Office Location: Charlestown, MA
This position is responsible for the clinical review of new referrals,existing patient schedules and other services provided. This position works in collaboration with theBusiness Operations Supervisor, Clinical Managers, Rehab managers, PCMs, andEducation Managers to ensure appropriate resource utilization and safe servicedelivery.
Works with the Business Operations Supervisor and Team Assistants in each office to assist with the assessment of daily staffing levels to ensure appropriate resources for patient needs; recommends adjustments to the staffing levels as needed; works to improve the patient experience through consistency in staffing patterns.
Triages patient and referral telephone calls as needed.
Performs telephone encounters and documents results for patients not seen in accordance with ordered frequency
Assists in obtaining physician orders to expedite patient care; triages incoming physician orders.
Documents and completes verbal orders under the direction of a registered nurse as needed.
Directs communications and inquiries to the appropriate level of service. Ensures a seamless handoff that promotes a superior customer experience.
Participates in interdisciplinary meetings as requested.
Performs other duties as assigned and complies with all policies and procedures of the Agency and other regulators.
Attends departmental and committee meetings.
Participates in the weekend/holiday on-call rotation
Participates in activities that enhance self-competence and the agency's performance improvement program.
LPN license in MA
3-5 years of clinical experience in a homecare or similar setting
About VNA Care:
As the Commonwealth's largest home health and hospice provider, VNA Care serves more than 50,000 patients each year. Founded by Massachusetts most established and trusted home care organizations, VNA Care Network, VNA of Boston, and VNA Hospice & Palliative Care; VNA Care has the capabilities and resources to deliver a full range of home health, hospice, and community services to patients of all ages and health care needs. VNA Care, a subsidiary of Atrius Health, focuses on promoting the health and well-being of patients and families by providing high-quality, cost-effective health care to vulnerable individuals in their homes and communities.

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